In the business world, there are a lot of people who have to be “on.” They’re always in public. They need to put on a happy face so that they can work with customers and clients. These people make up for 90% of management positions, according to Forbes Magazine. It’s important for these managers to understand the emotional intelligence skills needed in order to care about their employees’ well-being at all times–not just when it’s convenient or beneficial for them personally.
In this post, we’ll take a look at some of the skills that all managers should have in order to care for their employees. These include: empathy, self-awareness, social awareness and emotional regulation. The list is by no means exhaustive–and it’s important for every manager to understand what each skill entails so they can be sure they’re doing everything possible to help cultivate those skills in themselves and others.
Empathy is understanding other people’s emotions as if you were feeling them yourself. This helps with communication because when your boss understands how you feel about an issue or situation then she will do her best to fix it (because she feels bad too). Self Awareness – Being able to identify one’s own